Chartreuse Restaurant

Reviews

• ★ ★ ★ ★ ★
  A total experience !!!! From the moment we opened the front door we were met with a charming and gracious greeter.Without hesitation were were seated in the quaint quiet clean inner room at a table with crisp white linen and flawlessly sparkling tableware. A second waiter appeared and as much as the first seemed to truly enjoy being of service. Refreshing !!! The pre-meal bread tasted freshly baked and tastefully toasted. Butter was artfully presented SOFT and spreadable. No waiting!!! My walnut-encrusted salmon was warm tender and flakey. Yum. For my vegan son they creatively customized a dish that was luscious yet nutritious/perfect pasta tossed with loads of veggies and bathed in rosee sauce straight from the chef as not on the menu. Throughout the meal empty dishes vanished effortlessly so the table never got crowded. Wait time was minimal. We were never rushed to leave after coffee. It was as if someone cared about what was served and how it was served-----Gordon R. might actually have been pleased. We will visit again----with friends. Thank you Chartreuse for completing my Mother's Day.
  By Louise Tracz, June 21, 2017
• ★ ☆ ☆ ☆ ☆
  Worst customer service ever! It's not a restaurant that is children friendly nor was it accessible. No change tables for babies, no accessible washrooms. To top it off, we had an extremely rude and racist server. From the minute we arrived (1:30pm) he was trying to get us to leave in order to prepare for his 4 pm reservation. We were ready to leave by 3:29 pm, as he had requested. When the server walked in to clear the table, he was swearing in front of children (using the f word). When we complained to the owner, he tried to justify his server's actions by saying they're under stress. The server refused to give us his name, but the owner called him Serge. His colleague who joined the argument and was equally rude was called Milan. If you have children or are not Caucasian, I would advise against attending this restaurant. They yelled at us and repeatedly swore in our presence, all in front of children! Their lack of professionalism was appalling. None of the other caucasian customers received the same treatment, even though a few were still present when we were leaving. I never made a racial allegation before, while living in Canada.
  By Randa Parkin, May 18, 2017
• ★ ★ ★ ★ ★
  Have to disagree with some of the other reviews. Very worm atmosphere, staff always friendly. Very down to earth, pub atmosphere. Great place to grab a beer and something to munch on, never had a bad experience on my numerous trips to this venue.
  By eric Laichter, March 25, 2017

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